Cape Town – The South African Revenue Service (SARS) has warned travellers against paying third-party companies to complete their Traveller Declarations, saying the service is available free of charge through its official digital platforms.
SARS said it was aware of independent providers charging travellers for assistance with the process, but stressed that these companies are not affiliated with the revenue service and that their fees are not official SARS charges.
“The South African Revenue Service (SARS) reminds travellers entering or leaving South Africa that they can submit a Traveller Declaration free of charge through official SARS channels,” the statement said.
Travellers can complete the declaration through the SARS website or the South African Traveller Management System (SATMS) mobile app.
The digital system forms part of SARS’ Customs modernisation programme, which aims to simplify compliance while improving the management of risks at the country’s borders.
Since 1 July 2026, travellers entering or leaving South Africa through air, land, sea and rail ports of entry have generally been required to submit an online Traveller Declaration before travelling, subject to applicable exceptions.
The declaration allows travellers to disclose goods and currency in their possession as part of their Customs obligations.
SARS has encouraged travellers to complete the process before departure and use its official platforms for information and assistance.
“Travellers can avoid unnecessary costs by submitting their Traveller Declaration free of charge through official SARS channels,” it said.
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Compiled by Glaan Sibuyi
